5 Levels of Delegation – R&D with Hoots & Key (Episode 25)

This is a new segment that we are coming to you with via the inspiration from Harry Schmidt with O’shea Builders! R&D (Rip & Deploy). Join us on the first episode as Keyan breaks down the communication styles between generations and how this can affect how we delegate tasks or activities. He describes how each generation communicates the best. He also breaks down what the 5 levels of delegation are as described in the book CEO Tools.

Keyan uses one of Hoots on the Ground’s favorite phrases, “What got you here, won’t get you there!”  Another Buddyism nugget of knowledge is brought to the table by Keyan when he says, “It only takes one Oh Crap! To wipe out 10 attaboys!”

5 Levels of Delegation

These should be talked about and as tasks are assigned on a project site, the statement should be made that this is a level 2 delegation. Keyan provides some fantastic real-life examples as he delegates certain tasks on a construction site to Hoots!  With each increase in level, we are empowering our people to think more often! The 5 levels of delegation are as follows:

Level 1: Do as I say! This means do exactly as I have asked you to do.

Level 2: Research and Report. This means gather some insight and report to me what you discover before we make a decision.

Level 3: Research and Recommend. This tells us to take the lead on doing the research, think about the answer, and recommend a solution. Provide pros and cons of the decision.

Level 4: Decide and Inform. This level of delegation means that you are taking the lead on all of levels above and apply the solution then inform me as the leader.

Level 5: Act Independently. Take the lead and make the decision. Do not report back, I fully trust you are implementing the best decision possible.

It is important as a leader, that we review the balance of our types of delegation that we do most often. Why is it that we constantly use level 1 delegations? Do we trust our people’s capability? Tune in as we discuss all of this and more!!

During this recording there were several other future R&D opportunities identified:

John Gottman – How many attaboys are taken away by one oh crap?!

Leadership and Self Deception – How to look internal before looking external!

Turning the Ship Around – David Marquette – Riding the brake, not the gas!

Extreme Ownership – Jocko Willink

Keyan’s Eisenhower Matrix personal PPC Example

Future blog on the 5 levels of trust

ABOUT HOOTS ON THE GROUND PODCAST:

The Lean Builder’s absolutely, positively NO bullshido podcast. Join Host Adam Hoots and his guests as they dig deep into the topics that are relevant to those of us who “get it”: the men and women with the dirty boots, the ones who work in the field, doing the hands-on business of construction each day. Listen in as we keep it real while stories from the trenches are shared along with lessons learned and some laughter along the way.

RESOURCE LINKS MENTIONED IN THIS EPISODE:

• theleanbuilder.com | Our main blog, book, resources, news & events website
• linkedin.com/company/the-lean-builder | Our LinkedIn community
• https://www.linkedin.com/pulse/standards-discipline-doing-right-things-davie-thomson/ | Standards and Discipline – Doing the right things, right by Davie Thomson
• https://www.linkedin.com/pulse/belts-bullshido-davie-thomson/ | The Belts of Bullshido by Davie Thomson

GUESTS FEATURED IN THIS EPISODE:

• Adam Hoots | linkedin.com/in/adam-hoots-4645519/ | podcast host for “Hoots on the Ground” and Lean Construction Shepherd with ConstructionACHEsolutions
• Davie Thomson | https://www.linkedin.com/in/daviethomson/
• Davie’s Email: davie@daviethomson.com