Ticket Policies
Substitution policy:
You may request to substitute an attendee if your plans change. Please email keyan@theleanbuilder.com and include the workshop date and location; the current registered person’s name; and the details for the replacement attendee (name, company, email, and phone).
Cancellation/refund policy:
We understand that plans change. If you cancel 30 or more days prior, we will provide a full refund minus credit card processing fees. If you cancel 29-8 days prior, we are able to offer a 50% refund or a credit to attend a future workshop. If you cancel 7 days or less, no refund is available.
